Blank AST 3 (Writing Center Administrative Assistant)
Job summary
Under general direction of the Undergraduate Education (UE) Associate Vice Provost, The Writing Center, provide business and operations support to the Writing Center. The Writing Center Assistant provides diverse levels of clerical/administrative support to the Writing Center – to include the AVP, WC Director, and additional staff/students. This position has regular access to confidential information and decisions and is expected to draft documents, research and assemble data, and prepare summaries related to management strategies and decisions.
Coordinate and manage writing center reception and appointment scheduling. Manage electronic calendars, commit executive to action, determine priorities and resolve scheduling conflicts to keep calendars manageable. Communicate tactfully and diplomatically with diverse groups of individuals. Coordinate and schedule meetings with Writing Center staff, faculty, other university personnel. Research and collect relevant information and materials to ensure staff and executive are properly briefed and prepared. Initiate follow-up actions and draft correspondence as needed. Maintain confidentiality and discretion in all areas. Manage projects to ensure timely and accurate completion. Coordinate and manage special projects, reports, and meetings. Provide confidential administrative support for activities conducted by the Writing Center Associate Vice Provost, such as participation in intra-office workgroups, meetings, & program support.
Serve as the primary contact and resource for placing work orders and working with special services, facilities, and the lock shop for the Writing Center. Manage equipment inventory, record salvaged and missing equipment. Serve as Authorized Telecommunications Representative (ATR). Independently process financial transactions and purchase requests. Execute transactional HR actions in campus systems on behalf of the Writing Center in coordination with the AVP. Provide administrative and transactional support for Writing Center staff recruitments and separation activities. Process student recruitments, coordinate student schedules for both reception and tutoring, responsible for student training and onboarding/offboarding. Coordinate Writing Center common spaces to accommodate room requests for special events.